on January 7, 2009
Yesterday, I listed ten ways to boost employee morale without spending a penny. And that was in addition to the suggestion I made on Monday that definitely won’t cost you anything: smile more.
Today I’m offering even more ways a boss can raise employee morale that have absolutely no money involved.
- Give a hard-working employee a new responsibility or ask them to head up a project or task force, or to evaluate a new idea and provide feedback.
- Say a cheerful good-bye to employees as they’re leaving work (or as you’re leaving, if they’re still working), tell them to have a great evening, and thank them for all their hard work.
- Call an employee into your office. Ask them to sit down. Then say, “We just haven’t talked for awhile and I want to know how everything’s going for you!” Then really listen.
- Deal with negative, difficult, or chronically under-performing employees who are dragging down everyone else. Put them on probation with an improvement plan, and if they don’t improve, terminate them.
- Establish a no gossip policy in your workplace. http://abcnews.go.com/GMA/WaterCooler/Story?id=3857737&page=1
- When an employee completes a project, handles a difficult customer, or comes up with a solution to a problem, tell them, “I just don’t know what we’d do without you! We are so fortunate that you work here!”
- During staff meetings, lead rounds of applause for individual and group successes that have taken place since the last meeting.
- Communicate as much information about the organization as you can to all of your employees, regardless of their position. Throw any notion of “need to know basis” out the window and give them all the info you can about every aspect of what’s going on.
- Apologize whenever it’s appropriate: you interrupted; you came across as short or impatient or irritated in a previous conversation; you neglected to adequately demonstrate appreciation for something
- Never yell at, embarrass, humiliate, belittle, or curse at employees. No matter what. Under any circumstances.