A blog about reputation, marketing and employee morale.

Yelling at work

Posted by Janet Smith on July 29, 2008

Yelling, screaming, ranting and raving have no place in the workplace. Employers should not allow customers to yell at their employees. Employers should not allow employees to yell at each other. And I beg of bosses everywhere…please do not yell at your employees. It is inhumane, inappropriate, and an abuse of position. It’s also one of the quickest ways to send morale plummeting, not that bosses who yell even care.

Yet I hear it all the time. A lot of people deal with yelling at work.

One company I know of actually allows a group of employees to yell at each other when they disagree. These co-workers blame each other for everything and apparently know of no other way to deal with conflict. Can you imagine going to work at a place like that every day?

Earlier this year I was talking with a man who works as a custodian. He said he made less than $10 an hour. This man was probably in his late 30s, and he had a family. But he said to me, “I’d stay here for the rest of my career if my boss would just quit yelling at me.”

Broke my heart.

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2 Comments

  1. Elizabeth

    I read alot about managers not yelling at an employee but what about an employee who yells at me? I am a supervisor of 25 people. I have an employee who has argued with me in front of customers, yelled at me in the office even taking a book out of my hands and throwing it on the desk. When I report this behavior to my manager, or the store manager all I get is male “oh he didn’t mean it”, “he has a bad temper”. I got invited into the manager’s office for a talk with this employee after he cornered me in the parking lot and vented on me about something at work. This man says inappropriate comments to me about how cute I am, why aren’t we together etc etc. This was reported as well and I got “he does this to alot of girls”.
    I have gone to my HR Lead, the Assistant Store Manager and the store manager. Talk about yelling!! I want to strangle him because he gets way with this.

  2. Todd

    No one should yell, whether it be a someone from managment or workers/staff because most people don’t like getting yelled at. I say most people because bleieve it or not there are some people out there and I’ve worked with a few that get off on screaming/cursing/yelling. It’s sick in more ways than one. I been in the Invesment Banking field for about 4 years now. I come across a few clients and some co-workers that are the most despicable individuals that I’ve ever worked with or provided IT services for. Insulting/Downing/vulgar language filled with hate/racism/sexist remarks are part of the norm with these people. I was grossly harrased by someone that I worked closely with. He was miserable person and his wife did not give him emotional support and constantly looked for his co-workers to lift his spirits. He was a miserable loser who I reported to . One day - I don’t know to till this what traspired it, but he attacked me in a very disgusting way - shoving his crotch in my face, mimicing a sexual act. I’m a guy and I was shocked and disgusted that he did this. I was about let loose and knock his block off, but stopped myself because I knew if I did anything to him, I would’ve of been fired. Instead I did the “right thing” and reported it to HR. All they did was send him an email to not to do it again. A fuckin email!!!. I was so pissed - I repeatedly brought it up to HR about how he had violated me and felt uncomfortable working with him. They did nothing! because he was the ultimate doormat to mgmt. Before I left the place, I made sure that everyone knew how upset I still was about it and “the guy” who did this to me knew that if he even breathed the wrong way around me…we were going to have issues. Lesson learned for me - HR adheres to will mgmt. HR should - proactively listen to employees and all grievances should be heard no matter what position someone. They should act accordingly and fairly, but that is not the case everywhere. I have never seen that anywhere I’ve worked and can say what pretty good confidence that does not exist. If there is such a place, please let me know, cause I want to work there! Its better to gain some thick skin and not let people push you around, that is if you have not provoked the potential issue. I always give people the benefit of the doubt. If I see, that they are acting in an inappropriate way, I with a firm (not loud) voice, tell them to stop. If they still don’t stop, I give them one final warning and if they still don’t stop, the next time they do something - I’ll give them a taste of their own medicine.

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