A blog about reputation, marketing and employee morale.

It’s all about the system

Posted by Janet Smith on June 27, 2008

“Put a happy and engaged employee in a bad system and the system will win every time.” I just came across this great quote from Rick Garlick, Director of Consulting and Strategic Implementation at Maritz Research, the mega-management consulting firm.

Too bad more leaders don’t understand this. Because among businesses large and small, professional athletics, non-profits, schools and institutions of higher education, municipalities, faith-based settings and health care organizations—everywhere people work for pay—you’re more likely than not to find bad systems that suck the life out of good people.

Most people have a great desire to be happy and engaged employees. Think about your workplace. Are you motivating good people…or taking them down with an unhealthy system?

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