About The Power of Goodwill
The Power of Goodwill helps organizations fortify their reputations and bottom lines by increasing employee morale.
“Many leaders don’t realize that the rules of business have changed almost overnight. The old paradigm says that your primary focus should be on keeping your customer happy. The new paradigm says the employees have taken over that spot. Keep them engaged and they’ll keep your customers happy. Neglect their needs and they won’t be so concerned about keeping their end of the bargain. In the end, not only will some of them go elsewhere, your customers may follow suit.”
—Joanne G. Sujansky, Ph.D., founder and CEO of KEYGroup human resources consulting firm
WONDERING WHO HIRES AN EMPLOYEE MORALE CONSULTANT?
Clients of The Power of Goodwill are successful business owners, leaders, and managers who care about their employees and provide a positive work environment…but know that there are always ways to make the level of morale even higher. They also know that an increase in employee morale results in employees who are even more loyal, provide even better customer service, are even more honest, miss even less work, are even better team members, are even less likely to resign, and are even more productive, resourceful, innovative, and accurate.
Learn more about Janet Smith, APR, the founder and president of The Power of Goodwill.