Your customers are not number one.
Unless your organization’s reputation isn’t important to you.
To build the strongest possible reputation,
Your employees must be number one.
Consider these statistics:
75% of employees in the U.S. are not loyal to their employers.
86% of workers are not willing to go the extra mile for their employers.
65% of the workforce is unhappy about work.
And pay has little to do with it. Employees are unhappy, disloyal, and unengaged with work because they don’t feel valued, appreciated, listened to, communicated with, connected, empowered, recognized, or important. Most people really want to be great employees. But they’re waiting for you to inspire them to be ambassadors for the organization.
If you don’t treat your employees like they’re number one…your employees won’t treat the customers like they’re number one.
But when your employees feel happy and engaged on the job, they are more productive and innovative, more concerned about quality, and more likely to go the extra mile. They become ambassadors, working to build, maintain, and protect their employer’s reputation!
Put The Power of Goodwill to work and discover how to strengthen your organization’s reputation and bottom line by inspiring your employees to become your ambassadors. Our interactive software, workshops, management coaching programs, and training tools make it simple, effective…and exciting.
Recent research by Wharton finance professor Alex Edmans found that “firms cited as good places to work earn returns that are more than double those of the overall market.”


